FAQ

Q1: How to tell the hair is processed or not?
Smell: The smell of unprocessed hair is very natural and similar with your own hair.
Dying: The unprocessed hair can be dyed into any color like your hair. After dying, the color of all the hair should be same, not some lighter, some can’t be dyed.
Wash: The unprocessed hair is very rough after it get wet since the water can let the cuticle open. When the hair is dry, it comes back to be smooth and soft


Q2:How many packs Hair for one head?
Normally 2packs are enought for a full head, at most 3packs.
You can always use the leftover hair later. If you are using hair over 18" long you might need another pack. If you are getting fusion or micro then you will need to consult your stylist.


Q3: What type of hair care products should I use?
Treat this hair just as if it was your own hair.
1. Use good quality shampoo and hair conditioner to care the hair. It is important to keep the hair soft and shiny and not dry.
2. You could use gel or spray styling products to keep the hair style.
3. Olive oil will be a good choice to keep the hair healthy.


Q4:Why are my hair extensions getting tangled?
Your Hair Extensions can tangle due to dryness, oil & dirt buildup,salt water, chlorine and not combing (wide tooth comb) out your hair daily.
Make sure to wash & condition your hair at least once a week, twice a week is better. Use hydrating drops or consult your stylist for more help.


Q5:How long does it last?
This hair can last for a very long time depending on how you maintain it. Treat it like your own hair and take very good care of it for it to last longer.
If you buy 100% virgin hair and take good care of the hair, it can last for over one year.


Q6: Why the colors of hair extensions don`t seems exactly as the pictures show or description says?
Different monitor have different displays. The same color number may have a little color difference. You